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Money back guaranteeOur range of skincare products have been sold extensively and are used in our Dermaxime salon, as well as other privately owned salons, and was developed by a dedicated team of researchers. If you however feel that you are not satisfied with your purchase, kindly e-mail us within 30 days of receipt of the product, at info@dermaxime.com to obtain a return code and send the product back to us. We will re-fund you the cost of the product/s, to your credit card, after receipt of the returned product/s, minus the shipping cost. All products must be returned and received in the same condition in which they were sent out, and it is the responsibility of the client to ensure that the merchandise is packed securely enough to ensure that the products will not be damaged on their return to our offices. Please note - the products must be packaged and retuned to us in such a way as to prevent breakage and getting damaged in the post. Should a product be destroyed in the post, due to bad packing, we will unfortunately not be able to pass a credit. Cancellation of orders
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